Refund policy
You are entitled to a replacement, repair, or refund if a product:
- Has a major manufacturing fault
- Is significantly different from its description
- Is unsafe or not fit for purpose
- Stops working within 30 days
Change of Mind
We do not offer returns or refunds for change of mind, incorrect choice, or if you simply no longer want the product after purchase.
Please choose carefully before placing your order.
Damaged, Faulty or Incorrect Items
If your item arrives damaged, faulty, or incorrect, please contact us within 7 days of receiving your order with your order number and clear photos or videos of the issue.
Once reviewed, we will offer one of the following:
- Replacement item
- Repair (if applicable)
- Refund
Refunds
If a refund is approved, it will be processed back to your original payment method. Please allow 5–10 business days for the funds to appear, depending on your bank or payment provider.